A Tree Fell on Your House — Here Is Exactly What to Do Next

A tree on the house is frightening, but the steps that protect you and your wallet are simple if you know them ahead of time. Here is the order of operations we walk homeowners through when they call us at 2am with a limb through the roof.

First: get everyone safe

Get people and pets out of the affected rooms and away from the tree. Assume any contact with power lines is live — if the tree took down a line or is leaning on one, stay far back and call the utility and 911. Do not go up on the roof, and do not try to cut anything under tension yourself; storm-loaded wood springs violently when cut.

Then: document and call

• Photograph the damage from a safe distance before anything is moved
• Call your homeowner’s insurance to open a claim — tree-on-structure damage is typically covered
• Call a crew that can stabilize the situation and tarp the opening to stop water damage

Why the response crew matters

Getting a tree off a structure safely is rigging work, not just chainsaw work — the wrong cut can drop the whole load through the ceiling. Our emergency crew runs 24/7 with cranes and chippers staged and ready, and we work directly with your documentation so the claim goes smoothly. If a tree is on your home right now, call us — do not wait for business hours, and do not climb up there.